[Resolved]  Times Of India — physical newspaper subscription

Address:

Chennai, Tamil Nadu, 600042

Subscriber id: 35921060

I have toi 1 year newspaper subscription and my subscriber id is 35921060. I have not been getting the newspaper from dec 22, 2018 and i have made multiple complaints at their customer support number[protected] as well as their customer support mail (Crm. [protected]@timesgroup.com). They always say that the issue was escalated to the corresponding team and a resolution would be provided within 3 days and that's it. I have attached the mail responses of their customer support team.

Possible resolution:

Refund the entire amount of my remaining subscription from dec
22, 2018 onwards till the end of my subscription and this is my preferred one because of times of india customer care is non-existent and i don't want to call their customer care again.