[Resolved] Times Of India — physical newspaper subscription

 
1 Review
Chennai, Tamil Nadu, India
 snitin8994 on Jan 7, 2019
Subscriber id: 35921060

I have toi 1 year newspaper subscription and my subscriber id is 35921060. I have not been getting the newspaper from dec 22, 2018 and i have made multiple complaints at their customer support number[protected] as well as their customer support mail (Crm. [protected]@timesgroup.com). They always say that the issue was escalated to the corresponding team and a resolution would be provided within 3 days and that's it. I have attached the mail responses of their customer support team.

Possible resolution:

Refund the entire amount of my remaining subscription from dec
22, 2018 onwards till the end of my subscription and this is my preferred one because of times of india customer care is non-existent and i don't want to call their customer care again.

physical newspaper subscription
physical newspaper subscription
physical newspaper subscription
physical newspaper subscription
physical newspaper subscription
Complaint marked as Resolved Jan 11, 2019
Provided refund as well as started receiving newspaper
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    1549
    Pending
    0
    Resolved
    24
    location
    I-World Tower, DLF Golf Course Road, DLF City Phase V, Haryana, Gurgaon, Haryana, India - 122002
    Times Of India - physical newspaper subscription