I have applied for 15 months subscription for TOI newspaper vide subscription no. [protected] and paid by cheque no. 030023 dated 24.02.2017 .
I had specifically requested TOI sale representative to start my paper from 1st May, 2017 as I am presently getting HT upto 30.04.2017 under their annual subscription scheme .But I am sorry to say that despite my request, TOI news paper has been started from 17.03.2017. I do not want two papers (TOI and HT ) at same time,
I had told your representative at the time of applying that i have already subscribed for HT upto Apr, 2017 and he assured that there will be no problem and TOI news paper will start from 1st May, 2017.
I also tried TOI customer care number[protected] several times but no one responds on this number despite holding for a long long time. I have also requested for a call back but i did not receive any call back, very disappointing service by TOI.
Request to please take up with TOI management to look into above and start my TOI paper from 1st May, 2017 otherwise cancel my subscription and refund me the payment made to you.
Rashmi Agrawal Was this information helpful? |
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