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Times Of India — Subscription not started yet

I booked for 6 months subscription and it was supposed to start from 19th Aug but it has not been started yet.I tried calling customer care but no response from them.The email team hardly bothers to revert to the mails sent.Dont know whom to escalate the issue and get the subscription started as 7 days delay already and i haven't received a single copy of the newspaper
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