Times Of India — Unable to contact TOI Kolkata CC Executive over phone

Address:

Kolkata, West Bengal, 700153

I applied for renewal of my annual subscription of TOI Kolkata. It was supposed to start on 15.03.2017, vide my subscription number [protected]. Till now I have not received coupons. That is not my main problem. A contact number[protected] was given to me for assistance. In spite my utmost try during last few days I had to listen the recorded speech quoting that all your CC executives were busy. I opted for call back that did not materialize. Then I opted for voice message recording. After I spoke my problem it said "Voice Message Failed". Is it the way TOI treats its customer. Please help.