Times Of India — Worst service , stopped supplying newspaper for no reason

Hi,
I am selvam from avadi.I paid annual subscription fee for TOI newspaper.I am facing issues from starting itself with times group.
Instead of starting delivery from April 1st they started delivery from April 22nd.
From starting itself delivery executive asked me to give a coupon.I don't know what coupon is that.I replied him to ask area incharge of times group since i was not given any coupon by times group.
From that time he was asking me to give a coupon often while delivering news paper at my home.Otherwise news paper would not be delivered, he told.I paid my annual subscription fee to times group already.Why that guy was asking coupon with me instead of asking with TOI guys?
Due to the coupon is not given to vendor they have stopped delivering news paper for me from July 24th.
I feel that it is better to avoid these guys and go to some others like The Hindu, Deccan Chronicle etc..
Because this guys treat you not like a customer.They will not respond to your complaint.They will reply to your complaint that the manager will keep in touch to solve our issues.But nobody will contact us.Only we have to call them repeatedly.
I paid money for 1 year subscription in march and i got a mail that my subscription started from April 1, 2020 and ends in March 31, 2021.But news paper was not supplied to me till april 24th.I had repeatedly called them to solve this and to change my subscription period according to the starting day of delivery.But still i did not receive any confirmation mail from TOI that my subscription period has been changed.Also on july 24 and 25th paper was not supplied due to that coupon issue.
Pls Pls Pls Pls Pls Pls Pls Pls Pls Pls Don't Choose TOI.They are irresponsible persons.You

My Customer Id is 38101468