TimesofMoney — Amount debited 2 times but orders not placed and No refund since 5 businesses days. Payment error shown

I had placed an order of white/white AF 1 on nike App on 5/12/2022 for 8745(indian rupee)

FIRST ORDER:-

It's been 5 business days.Order didn't get placed .At least return my money if you can't place an order. The way you treat customers is unacceptable. Don't keep anyone's money like that. The thing is i already had sent out a mail regarding the same on the afternoon of yesterday itself with all the transaction details

TRANSACTION DETAILS for 1st Order :-

Transaction Date - 5 Dec 2022
Value Date - 5 Dec 2022
Transaction Description - TO TRANSFER-INB Times of Money Limited-
Ref No./Cheque No. - [protected]IGAOTKRFM2 TRANSFER
Transaction Debit Amount - 8745 INR( Indian Rupee)

SECOND ORDER :-

I placed a second order on nike.com cause couldn't place order on first one and it debited from my account but order didn't place as well

THey assured refund. So i tried to order again on the 6/12/22 . It failed again. i will attach both the transactions pdf and screenshot.

TRANSACTION DETAILS for 2nd Order :-

Transaction Date - 6 Dec 2022
Value Date - 6 Dec 2022
Transaction Description - TO TRANSFER-INB Times of Money Limited-
Ref No./Cheque No. - [protected]IGAOTNLNK9 TRANSFER
Transaction Debit Amount - 8745 INR( Indian Rupee)

Account Details :-

Account Name : Mr. ARYAN PADHY
Address : 15(2) BHABANAGAR 3RD LANE
MEDICAL CAMPUS
BRAHMAPUR SADAR-760004
388:Ganjam
Date : 5 Dec 2022
Account Number :[protected]
Account Description : LOTUS SAVING BAK AL OVD- NCHQ
Branch : MEDICAL COLLEGE CAMPUS, BEHRAMPUR
Drawing Power : 0.00
Interest Rate(% p.a.) : 2.7
MOD Balance : 0.00
CIF No. : [protected]
IFS Code :SBIN0002064
(Indian Financial System)
MICR Code :[protected]
(Magnetic Ink Character Recognition)
Nomination Registered : Yes

IF YOU DON'T REFUND MY AMOUNT WITHIN 7 Business days. I will file a LEGAL COMPLAINT regarding the same
+5 photos
Was this information helpful?
No (0)
Yes (0)
TimesofMoney customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TimesofMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    1602
    Pending
    0
    Resolved
    200
    TimesofMoney Phone
    +91 22 3963 8450
    +91 22 3963 8200
    TimesofMoney Address
    Level - 4, B Wing, Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra, India - 400708
    View all TimesofMoney contact information