We made a payment of Rs.400 to free fire mobile on 01/01/2022 but the product was not delivered. we are giving you below payment details as per sms and bank transaction. request to kindly reverse the amount or kindly suggest the solution.
Copy of SMS of payment done:
"Dear Customer, Thx for INB txn of Rs.400 frm A/c X7655 to Times of M. Ref IGAMSPQQB5 on 01Jan22. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI"
Copy of transaction details as per bank statement:
Reference Number- [protected]IGAMSPQQB5
Date (Value Date) - 01-Jan[protected]Jan-2022)
Narration - TO TRANSFER INB Times of Money Limited
we are also attaching screen shot of transaction from statement
Jan 6, 2022
Complaint marked as Resolved We have got the refund, thank you Consumer Complaints Team and TimesofMoney team for attending the complaint and resolving it soon. Appreciated a lot.
TimesofMoney customer support has been notified about the posted complaint.