[Resolved]  TimesofMoney — call of duty mobile purchase failed twice

I bought a in-app purchased twice in Call of duty mobile on 8th November at 18:45 pm via Internet banking The amount was ₹299 each so a total of ₹598. When I tried to buy it the first time it said an error occurred after I made the purchase but I didn't receive an notification immediately so I didn't think that the transaction went through, so I tried it again and guess what, it didn't work again.

The money was taken from my account but I didn't receive what I purchased both of the times. The money once again went to the TimesOfMoney but the purchase wasn't successful. I want a cashback to my account. I included the receipt of the payment as well
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Nov 16, 2019
Complaint marked as Resolved 
They took their time but they refunded the money.
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They really refunded? Please tell me the procedure

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