TimesofMoney — purchase failed

Purchased ucs of 600 worth rs. 799/- in pubg mobile through the in game app. Money was deducted from my punjab national bank account but i got no ucs in return. Pubg team has so far been unresponsive to my requests. I am attaching my last few transaction details. Will my money be refunded or do i have time to get back the ucs. Whom do i contact if issue isnt resolved. Kindly help
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