Timestouristgroup.com/ — no package is provided no customer care contact
MuMukuyadav on Apr 18, 2018
I got a call from a representative (Calling no - [protected]) of times tourist group. She told me to buy a package and you will get a assured gift from five items. I agreed to buy then she told me you will get a call from my senior. With in 2 minutes i got another call from mr. Aman gupta (As he told) (Calling no - [protected]), he told me that you are a lucky customer and if you will buy a package from our website then you get a gift from us totally free (As same that was told by first call). After that he told me to book the package and told me to select a gift from the five items then i chose samsung galaxy note 5. After that i made a payment and he told me that you will get a confirmation on mail and i received it. He told me you will get tracking details of your courier within 24 hours and i can call him any time regarding any issue.
After that i got a call from this number ([protected]), she asked my address to send me the gift and package to me on my address so same i did.
This totally things happen on april 14, 2018. Then i waited 24 hours to get the courier details but nothing is provided till now.
I tried to call the head office and all the three numbers (2 of them switched off and last one is not answering).
Then i realise i am cheated.
One more thing - they told me that you have a option too that you can ask for refund with in 7 days. I try to do that but the email (Refund@timestouristgroup.com) that they provided is not available. I try to cancel my order but that is not also not helping. No customer care contact.
Please help me.
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