Timex — timex watch repair denial under warranty

I have purchased timex watch during jan 2017 from amazon india with one year manufacturer warranty. Watch stopped functioning during august 2017. Hence approached local authorized dealer who denied to consider the manufacturer warranty since it was not purchased from them.

Escalated this issue to seller who connected me with timex india service head; he redirected me to timex chennai service representative who finally agreed to resolve it. As per their advise and commitment i have handed over the timex watch to local dealer who agreed to proceed this time.

But later denied manufacturer warranty stating that it was purchased from non-authorized seller... [service job no:pc[protected]]