Tirumala Music Centre — Damaged product | |||||
This is to inform you that i unfortunately bought kenstar aircooler in tirumala music center begumpet branch date 17.04.1016 with invoice no ep/1617/cr-1062 kenstar air cooler in summer. The swing in the cooler touches the fan. So far i got around 30 calls from different authorisation center. Around 5 people visited and checked the cooler and confirmed that it is a manufacturing defect. Still they did not replace/exchange the cooler. I have bought the cooler to get rid of summer. Summer went off. Cooler did not worked till now and no response. Nobody receives the call if called to tmc begumbet branch. One of the worst thing i did in my life is buy a product from tmc. Was this information helpful? | |||||
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Tirumala Music Centre customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
very bad did not expected
Reply
Hello TMC,
Very happy for the prompt response. Mr chandra sekhar has given me the commitment that the issue is going to resolve tomorrow. However, I am disappointment with the service as I have been tortured for about 2 months fixing the damaged air cooler.
Regards
santosh
Very happy for the prompt response. Mr chandra sekhar has given me the commitment that the issue is going to resolve tomorrow. However, I am disappointment with the service as I have been tortured for about 2 months fixing the damaged air cooler.
Regards
santosh
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