[Resolved] Titan Company — Battery change - too much service charge | |||
Dear Concern, I went for battery replacement at world of titan shop, Karol Bagh, i had given my TITAN EDGE watch to the service centre for battery replacement today. They charged me ₹323 for the battery replacement( no description of battery cost and service charge), I'm very much surprised that to saw my bill of ₹323 for single battery replacement. Even i asked to the billing they said it contains all the cost include battery, service charge and tax etc. Before they didn't tell me that they will take service charge for battery replacement and there is no description of battery cost and service charge on bill. I asked for descriptive bill they simply denied we cant give that. Very worst customer relation and services. Im feeling cheated and worst experience for me. I'm very surprised by the behaviour at time of selling the product and at services. Kindly look into the matter and resolve my concern as early as possible, I can't recommend to any one to take any product from TITAN!!! Thanks and regards Arun kumar Karol bagh, New Delhi [protected] arunkumar.[protected]@gmail.com Was this information helpful? | |||
Jun 28, 2017 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support May 28, 2017 Titan Company Customer Care's response Dear Arun, Steve here from the Customer Relations team. Always here to help! We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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