[Resolved]  Titan Company — Cheating in gold harvest scheme and misbehaving with Women in Tanishq showroom in kolkata

Address:Kolkata, West Bengal, 700141
Website:www.tanishq.co.in

Dear Sir,
We had enrolled in your self in your Goldplus Discunt Voucher with GFS Acount no –[protected] – Name- Reena Sinha. Scheme code- GHS 10M. We paid ten installment but we found that there is no worthwhile items to be purchased in the budget. They first cofimred that they will refund the acculmulated amount with internest. But latter they refunded 30000 by cheque. And said that interest amount they will refund or can purchase any thing but latter denied.
My wife visited your Behala shpwroom but to utter dismay and disgus she was misbehaved by one person named Mr shoo not only misbehaved threaten to throw out if she again visit the showroom to claim the interest amount or any purchase for the equivalent amount of interest
By this incident and act it demands criminal case against Mr shau and your Behala showroom for harassment to a woman and unlawful behaviour and fraud cheat fund case against Tanishq company .
Yesterday we spoke to your call centre and as per their advice we are writing to you for action from your side. Also being told that there is some provision of coupon by which we can buy it from any store of Tanishq.
We request your action
1) Appropriate action against Mr sahoo of your Behala Kolkata Tanisq showroom for unlawful behaviour with a woman.
2) Delivery of coupon by post at our residence as we don’t want to step your behala showroom any more.
Email- [protected]@gmail.com
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May 31, 2017
Complaint marked as Resolved 
Titan Company customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2017
Titan Company Customer Care's response
Dear Sir,

Steve here from the Customer Relations team. Always here to help!

We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you. Could you please share your phone number, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
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