Titan Company — Complaint regarding my new titan watch

Address:

World of Titan dombivli east

I got a titan watch gift from my friend. i wore it the very next day and i saw it was not working. Then i went to titan showroom from where the watch wws brought. They said that there was carbon in the battery.. and again i wore it on next day again i saw it wwas not working.. once again i gave the watch in same showroom. They gave me the watch in 2days.. after that i wore the watch for one day i saw the belt was damaged..very bad experience..