Titan Company — Eye wear

Address:Kakinada, Andhra Pradesh

I bought titan spectacles about an year ago. Now the hands of the spects became lose. I took them to the titan eyeplus customer care near me and they said it's due to the hard water at my place the screws become rusty and can't be fixed.
I called customer care. They gave a token number. But no one called me back.
I put mail to titan service twice but none of it helped.
Here are the complaint numbers i got them through mail.
Case number tkt-[protected] has been created.
Your complaint reference number is tkt-[protected]
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    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information