Titan Company — Favorite watch mechanism not able fix

Address:Banashankari 3rd stage Bangalore - 560085

Very appalling service, its HTSE 1635KP01 watch was gifted to me by a very special person and I gave the watch for servicing to Titan Showroom near Banashankari 3rd stage, Bangalore - 560085 on 15th May'22 it's been a month now and they say they can't get the watch working due to no mechanism available and asking me to take the watch back, isn't it an horrifying service that you buy such an expensive watch with no option to fix the mechanism created by world know Titan company, I have attached the WCC code document of when the watch was given to the showroom, all I wanted is to please help in getting the watch to a work so I can use it as I look at it with emotions as like you guys advertise, it's not fair to keep it in the locker with no emotions, I claim myself as a valuable customer of your brand's Fastrack but disappointing service by a parent company.
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    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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