[Resolved]  Titan Company — Horrible service

Address:

Akola, Maharashtra, 444001

I visited world of titan which is an authorised shop in akola city. As being an authorised service centre i went there to repair my daddy's watch. As a memory of my dad this watch always had a special place in my heart. But after a long period o[censored]se it stoped working. So i went to repair it as akola is a very small city i could easily locate an service centre. So i reached there with great enthusiasm after walking in the shop. I went to the owner and told him the problem. He called a guy and hand over the watch to him. After few minutes he called me. He told me that he had replaced a new battery. I asked him what is the cost of repairs but instead of telling me the price he directly handed me a bill of rs 178. On the bill it was clearly mentioned rs 60 for battery. But seeing the labour charge i was shocked it was 117rs. But i did not argue and gave him the money and left the shop after 4hours the watch automatic stopped working. I went back to the shop to tell my problem but instead of solving my problem the staff started to argue with me he did not even listen to my problems even the shopkeeper was arguing with me. Finally i was helpless and had to face a loss of 178 rs. But after that moment i made a decision never to visit and buy any product of titan.