[Resolved] Titan Company — Original bill lost.. And watch not working properly...

MUFFAZAL BADSHAHWALA

from Surat, Gujarat

Address:	Jamnagar, Gujarat, 361140
Website:	m.titan.co.in/shop-online/category/watches

Dear sir,

My brother in law had gifted me a new Titan watch on 15th of Dec 2016. The watch is still in warranty but he has lost the bill of the same. Now the watch is not working properly and I want to get it repaired, I went to Jamnagar (Gujarat) Titan showroom, but as I don't have a bill they are not ready to repair it. Being a regular customer of Titan, I request you to consider it. Hope you reply with a positive note. The model number of the watch is 90008kkb31.

Thanks and regards,
Muffazal
[protected]

+1 photos

Was this information helpful?

No (3)

Yes (1)

Jun 21, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Titan Company Customer Care's response Dear Muffazal,

Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.

Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest.

Soon you might get a call/revert mail on your contact details; please check your mail box as well.

Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve