[Resolved]  Titan Company — Return delay issue for refund so requested to cancel the pickup

Address:

Hosur

I recently purchased titan nebula watch of mode NN600DL18 through portal which was delivered on 20th of December.

The watch I purchased contains unique number of 0720A1047. Now I have returned the watch with box, bill and tags to the blue dart courier with tracking number [protected].

The package is still in my home town office which they are saying titan back end team has not provided ev bill/paper work.

This is ridiculous from titan and when I call customer care they talk rubbish things. Stupid behaviour from titan which I did not expected.

If I ask titan customer care to cancel the pickup request they are telling already in transit which is false statement.

I need cancellation of this and handover the product today back.

Titan policy doesn’t tells that employee will go for leave and it may delay the process.