[Resolved] Titan Company — the current 40% offers was not available at our nearest titan store

dol thapa

from Lala, Assam

Address:

Papum Pare, Arunachal Pradesh, 791111

While i was returning from guwahati i saw that there was 40 percent off in titan watches. So i thought of visiting the titan showroom in my city. But to my surprise the titan showroom total denied to give any discount and simply said they don't have any information about the ongoing discount.
Titan outlet: itanagar, akashdeep
Papumpare, arunachal pradesh
791111

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Jan 31, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Titan Company Customer Care's response Dear Dol,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve