[Resolved] Titan Company — titan 9322sl03j leather analog men's watch | |||
I have procured one titan watch (Titan 9322sl03j leather analog men's watch) online from snapdeal. The item delivered without warranty card and i took the watch to a titan shown room to check whether the snapdeal delivered me a genuine titan product and they informed that the watch snapdeal delivered to me is of duplicate make. I regret to inform that a brand name of titan is being misused by snapdeal to cheat the customers. Necessary action may be initiated against snapdeal as well as provide me a genuine titan watch. Was this information helpful? | |||
Nov 22, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Oct 21, 2019 Titan Company Customer Care's response Dear Binu, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal