[Resolved]  Titan Company — titan obaku watch leather belt

Address:500090

Team,

I have bought below Watch three years back and I tried to change my strap after one year. I went to several Titan authorized show rooms in Hyderabad and I wasted at least one hour every time. They took my contact details and told me that they will get back to me. I didn't get any call till now. Though I bought this for around 8K, I am using this watch as show piece in my home due to useless and worst support from Titan.

Buying cheap watches is far better than buying the watches from Titan. Don't sell expensive watches blindly in case if you are not able to provide accessories. Unfortunately I bought this watch and visiting all the useless Titan exclusive showrooms for straps.

Titan Obaku Analog Black Dial Men's Watch - 9303NL01
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Aug 2, 2018
Complaint marked as Resolved 
Titan Company customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2018
Titan Company Customer Care's response
Dear Sir,

Chaitanya Kumar here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Chaitanya Kumar.
Complaint comments 

Comments

I have brought below watch 3 year back And I try to change strape after a year I went to several Titan authorised show room In Surat and valsad n tapi also bt I wasted my time every time.they took my contact detail n told me that they will get back to me..bt I didn't get any call till now..
Titan obaku analog black Dial men's watch-9303NL01.
I[censored] able to provide me strape than only contact me on [protected]

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