[Resolved]  Titan — Watch is not working since first day of purchase

Address:

Koraput, Odisha

I am a resident of JEYPORE Distt- KORAPUT ODISHA. Purchased a Titan watch for Rs 5596/- on 25-07-14 from Pantallon, Shaheed Nagar, Bhubneshwar and within four hours of purchase we found watch is not running . Same day we rushed to Pantallon and shown to Titan representative after some time we found watch was working but we insisted to replace it as I am located in remote place where services are not available but he assured that there will be no problem in future and refused to replace it. After passing ten to fifteen days again we found watch is not running . Immediately contacted to local dealer of Titan watch but he refused to provide services and advised us to get the services from Bhubneshwar only. On[protected] visited to Pantallon and they advised to go to service centre at Hindustan Associates, Bhub and same day visited to service centre and deposited our watch for replacement/services but even after passing 20 days there is no response recd from Titan Service centre.We have checked at Titan web site with our id number 1014BUBS1B11668 and still getting the status as Under service. In last four month after purchasing the watch twice visited to Bhubneshwar but no solution was given by Titan store at pantallon and also no service from Service centre. Thanking You. Ajay Rajvanshi [protected]