Titan — Wrong Spectacles | |||
Hi I recently got a new spectables from Titan Eye care Kamla Nagar. The specs lenses were not made to the right specfications resulting in serious head-ache. When approaching showroom, to my surprise show-room personal suggested me to adjust with this small head-ache. I even complaint titan 1800 number but they were ready to refund only lenses and not frame money. I am not sure how can one use only the frame without lenses. The showroom did not even care of check if any other frame could solve the problem. Titan customer care registered complaint : 00040070 but no major resolution. Was this information helpful? | |||
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Titan Company customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I am told by titan eye call center that this is best they can do. The lenses are made by Titan Eye and they can refund the money. The frame is sold by vendors directly and he is not professional to refund any money. Quite sad Titan Eye is not at all bothered about their brand. :(
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