[Resolved]  Tkameez — money. re-found

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

My order no is 204177. I ordered jacket from this site and they said that the product is refundable with money return. Firstly it took me 1 week to contact the officials. Nobody picks the phone with provided customer number. They don't even reply to email on time. And after they accepted my reurn order now they are giving me points or coupons and not the money. As the site does not have something worth the money they ask i want my money back. Please help.[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2018
Complaint marked as Resolved 
T-Kameez customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
T-Kameez Customer Care's response
Hi Paramjjet

We're really sorry that you faced this issue. We've mentioned it clearly on our website that we don't provide monetary refunds, instead we provide coupon voucher which you can redeem on your next order at Tkameez.

Event when we arrange reverse pickups for return, we always inform the customer about this process.

But, we'd definitely help you to sort out this problem. You can reach out to us at help.[protected]@gmail.com or call at[protected] and we assure you, we'll definitely resolve this matter.

Team
Tkameez.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T-Kameez
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    460
    Pending
    0
    Resolved
    85
    T-Kameez Phone
    +91 16 1503 4772
    T-Kameez Address
    India
    View all T-Kameez contact information