Tkameez — product refund cash is not transferred into account

Address:	Ludhiana, Punjab
Website:	Www.tkameez.com

I ordered a xxl lower, order no:-1027366 from tkameez by using online payment option through debit card. After that they sent me xl lower so i return that back and want my cash back in my account but their costumer care service is saying it is already mention there at our terms and condition that money should be refund at wallet but i didnot able to open their terms and condition and they mentioned their official no. At their official website and it is also not a registered no. I. E:[protected]. Then costumer care representative told me to open (Return) in the page then u will see our policy where it is written that (All the refunds will be credited in your tkameez wallet). But where it is written that it will not credited to my account. Plzz help me to get my money back into my account.