| Address: | FLAT NO 1, PLOT NO 543, HERAMBH APARTMENT, KHER SECTION, SHIV MANDIR ROAD AMBERNATH EAST, THANE 421501, Thane, Maharashtra, 421501 | | Website: | www.actsensor.co.in |
We had one of our supplier from poland, sent us important samples through tnt. We had faced very bad experience with tnt earlier and had already explained in our email to tnt when the awb was issued. There was no surprise when they once again experienced their pathetic service.
We have been tracking our shipment from past 12 days and it is the receiver who is making all efforts to make call to tnt and requesting them to give an update each and every day.
The parcel was examined by the customs officer and they have valuation query. We had shared the necessary documents as evidence required by customs officer and informed via telephone as well as email, that if the officer has still doubts we are ready to have personal hearing. We have been requesting tnt from past several days for the same and they are either not answering the calls or if attending the calls, keeping it on hold for long time and eventually disconnecting the calls
Tnt customer service, as well as clearance team, are highly unprofessional and we would recommend not to use there services. Was this information helpful? | 
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