I bought a leather belt in late Jan 2015 and I had barely used it for 3 - 4 months before the buckle broke. I tried speaking the merchant and said they cant replace it and neither can they fix it.
It just shows that one you guys make bad quality products and then have pathetic customer service. Was this information helpful? | 
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve