Tommy Hilfiger — Tommy hilfiger faulty backpack

Address:Mumbai City, Maharashtra, 400086

On 7th November'15, I had bought a Tommy Hilfiger backpack from a Tommy Hilfiger showroom in the R city mall and within three months I was facing a stitching issue in the bag. I gave the bag for repairing also and even after one month my bag is not repaired yet. They repaired twice, but both the times I had to return on the same time, because still there was stitching issue. So I requested them to give me a new bag in replacement as I think the product is faulty.i have already spent around Rs 1900 on that bag and within 3 months bag was of no use.And from last one month bag is in service center only.
I dropped mail to Tommy Hilfiger customer support, but yet i have not received any revert on same.So after all this i have to raise this issue here.
Give my money back or else give me new bag as that bag is faulty.
Showroom Phone No:[protected]
Bag description: Stapleton Backpack
Color- Red
Date of purchase[protected]
EAN Code[protected]
My Name: Sagar Vora
My No: [protected]
Purchase from - R-city Tommy Hilfiger Bag Store, F 55, 1st Floor, Phase 2, L B S Marg, Ghatkopar West, Mumbai - 400086, India
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Comments

Still i have not received my bag nor any call from tommy hilfiger...
I was not expecting such a worst service from international brand...
1. Scratches are getting on Bracelet during normal office use.
2. Bracelet looking too aesthetically awkwardly during wear.
3. Mirror finish of the watch got affected.
4. Side Matt finish of bracelet coating is damaged.

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    Maharashtra
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