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Toplite Holidays — Cheat fraud loot Toplite holidays(Goa) Refund my money
Incident Location:Calangute, goa
MEMBERSHIP NO: TPW290322/073
My name is Kundan Kumar
My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 29th March, 2022 in Goa.
We were going for a lunch near Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Akansha and Kalpesh through their list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We were fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000+tax maintenance charges per year(AMC) if we will travel through it, and nothing more.We decided to take a 5 years plan which was of 1 lakh. I had less money in my debit card, so we were offered EMI. Asked to do EMI from CREDit card but due to slow internet, he converted EMI from his laptop. We were not even given a chance to read the agreement and they took our signatures.
we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. I got the membership card as per their timelines but when I tried to use it by calling them or dropping emails they started making excuses - hotels not available on that date, they changed rules as well. They were giving me list of hotels which were not listed in their brochure. Also they were offering the cheap hotels with higher prices than market. I dropped lot of emails, called mANY TIMEs No one picks up. Now their SUPPORT number is switched off :[protected]. Kalpesh and Akansha who sold me this have already left the company. When I told Toplite over email that I am going to file a case against your company there was no response from them.
I know I am cheated and I don't want anyone else get into this trap. People who are doing this kind of stuff with innocent people, how do you get sleep at night? Don't you have a family. I curse you, you gonna loose everything in life that you earned by doing this.
I want to cancel our membership and want my full money back(1L). Anyways I am going to file a court case.
I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest and poor people, who pay taxes and you looted their money, you ### you won't get space in hell.
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Toplite Holidays customer support has been notified about the posted complaint.