[Resolved]  Toplite Holidays — Fraud in Andaman by Toplite Holidays

Website:topliteholidays.com

Me & My Husband have been scammed in Havelock Island (Andaman) by the Toplite Holidays Pvt limited on 28 Dec 2021.

It is very well-organized trick, TopLite hired sales executive lured us to visit one of the premium properties in Havelock Island in return of special offer Gift card which we can scratch only after running through 30 mins of presentation given by their sales representatives. There we were trapped into their fake commitments to buy their company Membership Plan for 10 Years whereby we would be entitled to visit any 4Star & 5 Star Hotel/ Resort Across the world in their network.

They gave us a fake contract for 10 year holiday package in return of INR 140000. Now they are not ready to cancel my membership and repeated calls made to Sales representative or the Customer Care goes unanswered. I have reached out to company officials multiple times but they decline to entertain any requests for refund.

Please help us!
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Apr 19, 2022
Complaint marked as Resolved 
The complaint has not yet been RESOLVED.
Toplite Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2022
Toplite Holidays Customer Care's response
Dear Madam,
We are obliged that you have taken the time to understand our company without using our serves on the basic of the review online. The contract between you and the firm has it clearly mention that its a non refundable package but we still wish to serve you and expect a coordination with us on mail which has been mentioned on your contract and welcoming mail.
Secondly you could call us on [protected] that is our Customer Care number between 10:00am to 5:00 pm Sunday is a off, so we could solve your issue with a communication done with us.
Thanks & Regards
Toplite Holidays.
Mar 10, 2022
Updated by Disha_
We have already made several calls to your customer care number provided earlier but no one picked up. The number is not visible in this comment and is being shown as [protected]. Can you please provide us with your customer care number?
Verified Support
Mar 14, 2022
Toplite Holidays Customer Care's response
Respected madam,
Please provides us with your respected numbers our team will contact you in regards to the same, as our connecting number is operational and all client call on the same.

Thanks & Regards
Toplite Holidays
Apr 19, 2022
Updated by Disha_
This complaint has been not yet been resolved. We still haven't yet received any service or refund.
Apr 19, 2022
Updated by Disha_
@Toplite, can you please connect with me at [protected]@gmail.com?
Verified Support
May 04, 2022
Toplite Holidays Customer Care's response
you already have revert on [protected]@gmail.com cancellation wont be possible please use your services
Toplite Holidays
Complaint comments 

Comments

Hi Disha,

Same incident happend with me at Havlock island and I am also facing the same problem and this company is not allowing to refund. Let's file a legal case against this company together (i am also pitching most of the people whom this company is befooling, my email id is pawandesigns77atgmaildotcom). waiting for your response. my contact no. is ([protected]).
Together we win.

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