[Resolved]  Toplite Holidays — Toplite Holidays Membership

Address:Post Office Rd, near KFC, Calangute, Goa 403516 31 m

My name is Om Prakash Verma

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 06 Feb 2022 in Goa.
We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Asif through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 5 years plan which was of 1 lakh and 5000. I had less money in my debit card, so we were offered EMI. Asked to do EMI from credit card but due to slow internet, he converted EMI from his laptop. We were not even given a chance to read the agreement and they took our signature.
we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. There was talk of getting the travel card in a month but that too did not come.
Now, no one is answering our calls, we want to cancel our membership and want our money back.
I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money in this most Difficult time of COV 19.
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Apr 15, 2022
Complaint marked as Resolved 
Toplite Holidays customer support has been notified about the posted complaint.
Feb 09, 2022
Updated by Om197581
No update
Verified Support
Mar 14, 2022
Toplite Holidays Customer Care's response
Dear Sir,
As for our Knowledge your issue has been resolved and you were suppose to update to the consumer forum that it has been solved where you have mentioned it on your mails too.
Its a request to do the same and mentioned as resolved so we could close the issue on the same.
Thanks & Regards
Toplite Holidays
Mar 15, 2022
Updated by Om197581
Dear All,
I just wanted to Inform you that Toplite Holiday's did not refunded my full amount Rs.105000/- also please note that I had spend approx 20-30 thousand for getting my money back Rs. 11000/- (Plus taxes) advocate fee and RBL credit card intrest approx Rs.17500/-
Please note that Rs. 40000/- still pending calculation details are mentioned below,
Total Amount (Cheated) =105000/-
Legal free =11000
Notice fee= 1500
RBL Bank intrest= 17500
Total. Rs. 135000/-
Refunded only. Rs. 95000/-
Balance. Rs. 40000/-
Verified Support
Mar 15, 2022
Toplite Holidays Customer Care's response
We are still awaiting on your revert as you had mentioned clearly on your mail as well as on a con call with your advocate. that once the payment after deduction is cleared to you would drop a revert message to the forum saying the issue is resolved.
And now we got to know from the team that since your payment has been cleared there requested you to mention as resolved the same on this forum but you have turned to your words and now pressuring the firm for more money and threating the company that you would go to the media..
So Sir all we see is your misusing the forum as well as the firm for your benefit it is know by all that even after false allegations done by you we have still honored your request and this is what you do in return.
As we have already paid you back on your term we would consider this matter as resolved and request the forum to help the firm with such clients who come up on the forum with false allegation and threaten the firm in public.
Thanks & Regards
Toplite Holidays
Complaint comments 


Dear All,

I just wanted to Inform you that I got some money after unanessary deductions & involving one advocate whose fees was Rs. 11000/- (plus taxes) earlier Toplite Holiday's team is just not listening to me at all.

Kindly intervene this matter and ask them to refund my whole amount Rs. 105000/-and reimburse all my expenses approx 20000/- which was paid for getting my hard earned money.

Dear Sir/ Madam,

Firstly I would like to thank the consumer forum platform where consumer can appeal against these kind of Big Fraud Firms.

Also Please note that I had requested several time for my money back but they denied on e-mails and telephone calls same day I had complain to my credit card but nobody is listened to me after getting frustrated and spending sleepless nights I had decided to appointed one advocate and paid again his consultancy fees Rs. 11000/- and legal notice charge Rs. 1500/- Just to get my hard earn money back.
After getting legal notice they realized that they have cheated on me and trying to settle this only Rs. 95000/- whereas my RBL credit card is asking for 135000/- (Including interest amount Rs 17500/-).

This just to inform you (Toplite Holidays ) that nobody will pay for false allegation I have all supporting documents to prove that how you have tried to fooled and cheated me

So kindly intervein and raise my request for refunding all my hard earn money amount Rs. 135000/- (included expenses) and suitable compensation amount

Your kind action will be a lesson for these kind of companies who is cheating innocent peoples.

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