Toplite Holidays — Toplite Holidays Scam

Respected Sir/Madam

My name is bijay

My wife and I got caught in a scam of Toplite Holidays Private Limited Company on 13th December, 2021 in Goa.
We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards she become the decided winner. We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company. Asif through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 10 years plan which was of 67000. There service is pathetic, we have booked pur kerala trip which we had to cancel due to corona. For which they have not even given the free days.

Now we are trying calling them they are not receiving and not a proper reply or booking.

They are diverting us to some 3rd party vendor and not doing anything.

Please help us in getting our money back.
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Toplite Holidays customer support has been notified about the posted complaint.
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Dear Sir

We are sorry to hear that your experience with our company has not met your expectation . Customer satisfaction is our top priority and we are truly sorry that was not demonstrated to you. While we love the opportunity to regain your trust, We understand how frustrated you must be.

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    Areia De Goa, Arpora, Bardez, India - 403516
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