Toshiba India — 39" LED TV not working ZL40E series

Address:

New Delhi, Delhi, 110075

I lodged a complain with Toshiba customer care from registered mobile no.[protected] dated 10th feb-17 about the tv not working.A technician visited from service center to note the model no. Of the tv which was already shared at the time of lodging complaint.He told that the panel board of the tv needs to be replaced.
The order for panel board was placed on 14th feb by service center but till date no positive response is received.
It is frustrating to get such a poor service as we have committed a mistake by purchasing this product.20 days have passed and no commitment from customer care about how much time it will take.
Very poor poor service