Toshiba India — Service request (sr) no. is tiplsryh0007568 dated 06/11/2016 regarding model no. is 40l2400z

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208019

We had filed a complain having service request (sr) no. is tiplsryh0007568 dated 06/11/2016 regarding model no. is 40l2400z purchased by us on 24/1/2015 under warrenty of 3 years. this complain was attedded by service engineer mr. sushil gupta and the panel was found defective. all photos have been mailed by your service eng. mr. sushil gupta ji of kanpur to your head office as panel is not working which is to be replaced under warranty. it has already been over 37days therefore we request an urgent action. we are advised that replacement has to come from noida. we have tried to contact mr. anurag gupta for many days on his mobile no. +91 [protected] and your office no. [protected] but no response have been received i. e. they are not picking up the phone. we expect proper & prompt response from your company.