Toshiba India — Toshiba 29 inch led tv not working

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

Our 29inch led tv under warranty stopped working since 19th aug'16. On a complaint made toshiba technician visited on 22th aug and found the part for display of picture is defective and he would come back within a
Week with the required part. He did not however turn up even after 15 days. Since then i am struggling to get update regarding my tv repair but noone from toshiba has any idea. Its almost 5 months now that my old parents are without tv. Only false commitments from customer care and hearing lies from service center guys.
Noida regional manager (Anurag gupta-[protected]) never picked up his phone and service center no.[protected] hardly reachable. Always busy. Now my tv warranty is also expired on 12 dec 2016 and don't know if once tv got repaired in this lifetime they will extend my warranty or not.