Toshiba India — TOSHIBA LED TV - Bad service after sale in warranty

Address:	134118
Website:	toshiba-india.com/television.aspx

Dear Sir/Madam,
i want to bring following point into your knowledge.
1. That, I was using Toshiba LED TV Model No 32PT200ZE and Serial No 049T42014956K1. LED TV Display was not working. As the LED TV was under warranty, i registered a complaint to Toshiba Service Center in September 2016 . The service engineer visited my house on very next day but he said that panel needs to be changed . After lot of wait, he said that Toshiba company had discontinued to make panels. so you will get refund of all cost .
2. But, even till date, neither i got any refund nor replacement as assured by company even refund has been assured by company in their response mails dated 04.10.2016, 14.11.2016 & 15.11.2016.
3. This shows company behavior towards customer, i am very upset with all this .
4. More than 06 months has already passed. but yet company is unable to resolve my issue .