[Resolved]  Tourtravelworld.com — company total fraud

Address:In Front Of Police Pared Ground, 34 Civil Line Jail Road, Hardoi, Uttar Pradesh, 241001
Website:www.thesmarttrip.co.in

I am being cheated by this online portal company (Tourtravelworld.com). We are in tourism industry & i am a tour operator. Three year back i got a call from this company (Call was made by ms. Neelam thakur), she offered me a package of rs. 55000/- for 3 years promoting my business and create a web catalog (Travel website) and ensured me that i would get online inquiries. I suggested her that i do only indian’s inquiries. I mean to say i only entertain those inquiries of indians who wand to visit goa, himachal pradesh, uttrakhand, char dhaam yatra, do dhaam yatra, kerala, gujarat, in india. And who indians want to visit in abroad thailand, malaysia, singapore, dubai, bali, she promised me that i would get mixed inquiries. I was agreed that it is ok for me that i would also get all destinations inquiries and it was sufficient for me. They took one month time to create that catalog and put it online.

In the beginning i got few fraud inquiries i ignored and hoped that i will also get indian’s true inquiries. You won’t believe that it is gone 3 years i never get a single true inquiries from their catalog and what they promised. I complained to them. Ms. Neelam thakur was my supporting head who supports my account at tourtravelworld.com. She always answers me that she has forwarded my complain to their back end office, i don’t understand what is that, this back end office never solve my problems correctly 100%. Infact the catalog would not as per your requirements or say as per your business requirements. It is totally as per their norms. My question is that then what is the purpose & use of that. If you are in the market to sell the things “a” and tourtravelworld.com push you to sell “b”. It is what is wrong with tourtravelworld.com

Anyways ms. Nidhi, vandana, pooja, neelam rawat, and mr monti verma make me contacted to ms. Neelam thakur her senior in the company, she always behaves like a god professional and promised me to resolve all the problems but again the “train is on the same track”. You never get the proper solution. It is about 50 times l called them to correct the mistakes in their catalog then they solve otherwise they don’t care of this. They have to give the proper feed back to their clients. You will call them and then they will correct the mistakes in the catalog. It is totally “playing in the well”. Are you a service provider or what? You did not do your compete home work and placed your product in the market? How can you do it. I will say tourtravelsworld (Tourtravelworld.com) is 110% fraud.

Today i am still waiting for true inquiries but god knows when the inquiries will come. Truth is that touetravelsworld.com is not a true service provider of true inquires, it is fraud services provider, so please be aware of tourtravelsworld.com specially those who are in fraud inquires.

Their inquiry form in catalog not correct, form is in different format and the inquiry will come to you in different format. I complained so many times but no result.

I have lost my money and time both and i know i cannot get it refund but i request you to all people from all kind of industries never use the services of tourtravelsworld.com otherwise you will be cheated. It is completely fraud!! Fraud!! Fraud!!

If you have any enquiry please you contect me

The smart trip
Sushil singh chauhan (Devraj)
+91-[protected], +91-[protected]
+1 photos
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Sep 23, 2019
Complaint marked as Resolved 
Tourtravelworld.com customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
Tourtravelworld.com Customer Care's response
Hello The smart trip,

We have forwarding your issue and contact detail to related concern department, We hope, They will contact you and resolve your issue Quickly.

Thanks,
TourTravelWorld Support Team
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