Toyota — Charges levied by Shinrai for servicing Fortuner

Address:

Mumbai City, Maharashtra, 400013

My Fortuner MH01 BG 2937 was given for servicing at Shinrai's service outlet in Mumbai and I was surprised by the charges they levied. They charged me Rs 15, 000 which will last for 10, 000 kms. This is very unusual for a Toyoto car.

There was nothing given to me in writing and very difficult to believe the service departments observation on the car and the cost incurred.

There is no transparency in the charges and there are no standard charges that are applicable. On enquiring about the services, I have not got proper guidance from the dealer.