Toyota — cheated by the dealer

Address:

Dehradun, Uttarakhand, 248001

I had given my innova crysta after an accident for repair in january, 2018 to grand toyota dealership dehradun and in the reparing the chassis was changed and i got the new chassis number updated in my rc but the dealer forgot to emboss the chassis number on the vehicle which i got to know when i gave it for a minor claim (Repair of windshield glass) in february, 2019 to trust toyota dealership in dehradun as grand toyota dehradun is shut. The insurance company refused to pass the claim without chassis number on the vehicle and guided to get it embossed by the dealership as soon as possible.
I have lodged my complaint on toyota toll free number last week (Complaint number tcm[protected]) regarding the same but have not got any resolution till date in spite of calling them everyday. I am shocked how can a company dealership repair a vehicle without embossing the chassis number.
Please take immediate action and get my vehicle released.