Toyota — cheating - executives tell me the loopholes after making the payment | |||
I clearly told the executive that i do not cross 10, 000 kms a year. I was told that the smile package covers servicing up to 20, 000 kms and i paid around 3600 for it. After making the payment the representative told me that it is valid for 1 year only. And when i asked to cancel the smiles package, he told me that it can not be reverted. And when i complained that to the customer executive, i think sunil kumar called from [protected] and when i was explaining about my smiles package experience he was laughing and when i question about it he was telling that he was told to smile. Toyota should teach them the difference between smile and laugh. Also he was telling me that in the printout they gave me they mentioned the smiles package expiry date also before i made the payment. How come on this earth one can mention the expiry date in the receipt without making the payment. He is telling me that as if i do not know the abcs of it. This is a clear case of cheating. I request toyota authorities to take stringent action on this. Was this information helpful? | |||
Toyota customer support has been notified about the posted complaint. Dec 27, 2017 Amit Kumar Ojha's response Tweet...The consumer Amit Kumar Ojha was decieved by "Rajendra Toyota Varanasi" and two years old Etios Crass Car of model 2015 has been sold to him as a new car in 2017. Not only that, the entire cast of the new car of 2017 model was recieved from the consumer. Now the agency officials Mr. Vimal Shah & Manoj Mishra have refused to give any help to consumer through self fabricated documents. "Is this the reputation of renowned Toyota Company?" | |||
2 Comments | |||
Comments
I consumer Amit Kumar Ojha was decieved by "Rajendra Toyota Varanasi" and an old Etios Crass Car of model 2015 has been sold me as a new car in 2017. Not only that, d entire cast of d new car of 2017 model was recieved from me. Now the agency officials Mr. Vimal Shah & Manoj Mishra have refused to give any help through self fabricated documents.
Reply
23%
Complaints
1367
Pending
0
Resolved
320
View all 1367 Toyota reviews & complaints
+91 80 6629 3001
Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
View all Toyota contact information