Toyota — cheating - executives tell me the loopholes after making the payment

Address:Hyderabad, Andhra Pradesh, 500056

I clearly told the executive that i do not cross 10, 000 kms a year.
I was told that the smile package covers servicing up to 20, 000 kms and i paid around 3600 for it. After making the payment the representative told me that it is valid for 1 year only. And when i asked to cancel the smiles package, he told me that it can not be reverted.
And when i complained that to the customer executive, i think sunil kumar called from [protected] and when i was explaining about my smiles package experience he was laughing and when i question about it he was telling that he was told to smile. Toyota should teach them the difference between smile and laugh.
Also he was telling me that in the printout they gave me they mentioned the smiles package expiry date also before i made the payment.
How come on this earth one can mention the expiry date in the receipt without making the payment. He is telling me that as if i do not know the abcs of it. This is a clear case of cheating. I request toyota authorities to take stringent action on this.
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Toyota customer support has been notified about the posted complaint.
Dec 27, 2017
Amit Kumar Ojha's response
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The consumer Amit Kumar Ojha was decieved by "Rajendra Toyota Varanasi" and two years old Etios Crass Car of model 2015 has been sold to him as a new car in 2017. Not only that, the entire cast of the new car of 2017 model was recieved from the consumer. Now the agency officials Mr. Vimal Shah & Manoj Mishra have refused to give any help to consumer through self fabricated documents.
"Is this the reputation of renowned Toyota Company?"
Dec 27, 2017
Amit Kumar Ojha's response
This famous company Toyota's so-called reputation is created by its agency Rajendra Toyota Varanasi whose fraudster officials Vimal Shah and Manoj Mishra fooled consumer Amit Kumar Ojha and sold the 2015 model car at the price of a new car in 2017.
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I consumer Amit Kumar Ojha was decieved by "Rajendra Toyota Varanasi" and an old Etios Crass Car of model 2015 has been sold me as a new car in 2017. Not only that, d entire cast of d new car of 2017 model was recieved from me. Now the agency officials Mr. Vimal Shah & Manoj Mishra have refused to give any help through self fabricated documents.

I am bode soren, toyota compani se mere mobile me ek sms aya, usme likha tha ki, mujhe mera mobile no toyota compani ne winer ghosit kya hai, mujhe sirftoyota se sawal hai kya aap log sach me aisa kuch kya hai, haan ya na mujhe thoda bata dijiye, aur woh saab photo bhi bheja hoon.

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