Toyota — Dented vehicle got scratched service

Address:	Pune, Maharashtra, 412114
Website:	[email protected]

I, Mahesh Deshmukh, using Innova VXI since two years. Unfortunately my vehicle found in an accident and vehicle submitted to Service Center @ Bavdhan. They took their time of one month (which is very minor I think) whereas committed that vehicle will be ready in next 8 days only.
Again, the new issue found, as per commitment vehicle should get 100% reimbursement but some parts not covered in insurance by you guys. I think SBI insurance is having tie up with Toyota.
As per suggestion by Toyota dealer, I had taken Insurance from you only. But now the situation is reverse and Toyota guys are not supporting.
Kindly help me out the situation immediately.

Thanks