Toyota — Dont buy toyota bad customer service and wrong sale
I purchased the Innova crysta 2.4 V model from MGF TOYOTA Gurugram on the 20th September 2021 and reported the complain to them on 21 till 26 September 2021. I haven’t got any resolution.
Sales person told me the 8 seated car fitness is done in Uttar Pradesh every 4 years but the truth is it’s done every year which is a hassle for me. If he could have told me the truth before I would have bought the 7 sweater. Sent many emails to dealership and the company but no one is responding. This is the best example how Toyota treats its customers and doesn’t listen to them. I was requesting them to replace it to 7 seater variant as I don’t Want a hassle of fitness every year but extremely disappointed with pathetic customer care. Don’t buy Toyota if you expect good customer care.
It is clearly a wrong sale done on me.
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