ADVERTISEMENT

Toyota — Dont buy toyota bad customer service and wrong sale

I purchased the Innova crysta 2.4 V model from MGF TOYOTA Gurugram on the 20th September 2021 and reported the complain to them on 21 till 26 September 2021. I haven’t got any resolution.

Sales person told me the 8 seated car fitness is done in Uttar Pradesh every 4 years but the truth is it’s done every year which is a hassle for me. If he could have told me the truth before I would have bought the 7 sweater. Sent many emails to dealership and the company but no one is responding. This is the best example how Toyota treats its customers and doesn’t listen to them. I was requesting them to replace it to 7 seater variant as I don’t Want a hassle of fitness every year but extremely disappointed with pathetic customer care. Don’t buy Toyota if you expect good customer care.

It is clearly a wrong sale done on me.
Was this information helpful?
No (0)
Yes (2)
Toyota customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toyota
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    1286
    Pending
    0
    Resolved
    301
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View all Toyota contact information
    ADVERTISEMENT