Toyota Kirloskar Motors — innova crysta

Dear toyota team,

I have bought a brand new innova crysta 2.4g from grand toyota, dehradun on august 18, 2018. The vehicle is still with temporary registration and my current city is gurgaon.

However, i am shocked to see that the dashboard and leather covering of gear box has automatically starting coming out within 25 days of buying the car. The pictures of the same are attached for your ready reference.

It’s really sad to see the quality standards of the japanese brand, toyota. If this is the condition of the interiors within days of purchasing the vehicle then what will happen to the vehicle in longer run.

Or is it the vehicle has not passed through the stringent quality tests of toyota and must be having manufacturing defects.

Request you to kindly investigate and replace the vehicle of required. I have already started losing confidence on one of the most trusted name “toyota”.

The registration copy is attached for your ready reference and have the vehicle details.

Kind regards,
Gursharan
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