Toyota — Mgf toyota

Address:	Gurgaon, Haryana, 122016
Website:	mgf toyota

My car did not start this morning and i took it to mgf toyota at dundahera for checking the same. It was inspected before me and the electrician showed me that one cell was burnt out and the battery needed to be replaced. When i showed him the warranty card he told me to go to idc branch of mgf toyota as the battery was purchased from them. I went to the idc workshop at 11.30 a. M and after making me wait till 4.30 p. M i was told the battery is alright. The battery became alright once the dealership came to know that it was under warranty for 20 more days. I would request you to institute a enquiry on this issue.
1. If the battery was ok why i was advised to replace it when the dealership did not know it is under warranty.
2. Why the battery is not being replaced and the dealer is trying to delay the replacement in order that the battery goes out of warranty.
The first inspection was done in my presense and the electrician showed me that the last cell was burnt out. The second inspection was done in my absense.