Toyota — Misleading information about compliance wrt Fuel Sticker.

Address:

Galaxy Toyota Service Station, Okhla, Delhi.

On Wednesday 16th December, my Car DL 3C CN 0928 went for Service to Galaxy Toyota Service Station at Okhla Industrial Area, Delhi. One Dharm Singh spoke to me on behalf of Company and on inquiry about Fuel Sticker for my Etios Cross Car, purchased in 2017 and already has new required Number Plate since beginning, said only Fuel Sticker can't be applied and asked for and got Rs. 1000/- (one thousand) (in Company Account on which Service Charge was also paid separately) for both. He had said it will be done in 3 -4 days. Today when I contacted him and enquired the response was that to whom did you pay, who asked for and we don't do it etc. When reminded with proof he said he will enquire. Later on he said that it will take time etc. On persistence he said some Senior will speak to me. It may be noticed that my other Car from Ford got Blue Sticker only in 2 days against payment of Rs. 300/- only. Traffic Police is issuing Chalan of Rs. 5500/- (five thousand and five hundred) for not having Fuel Sticker on Car or any Receipt towards it's Application. I haven't received any Receipt either from the Service Station towards the Blue Sticker. Please look into it that Customers are not misled into paying more even for what is not required and timely action is taken. I am surprised to receive this kind of treatment. Please resolve asap.Thanks. Narendra Kumar, Car No. DL 3C CN 0928. Mail: [protected]@gmail.com Cell: [protected].