Toyota — no proper cooperation from millennium toyota thane (w.)

Address:

400042

Ramulu b ambati.
Innova vehicle..
Mh 03 bw 9993..
Contact no.[protected]
Accident date:17 april 2018
Location:pune-solapur express highway..
Timing: at 12am
Car sent through the help of private towing machine from highway and to millenium toyata company showroom.

We have called to insurance company but no proper reply from them, so we have sent our vehicle to thane millenium showroom.

We have paid rs.15000 to the private towing machine.
It had taken one day to send our vehicle to showroom.

They estimated about rs.400000 for repairig car..
They said the work can be completed by 2-3weeks..
Till now it had completed 2 months but we didnt got our vehicle from showroom.

They have not explained what is the reason behind late repair of our car.. And not sent any updates about our car repairing.
So please do something about this issue...
Take some actions about this issue so that they can deliver everyones vehicles at right time

Thanking you