Toyota — not at all satisfied with my car service at uttam toyota, noida, sector 63

Address:Gautam Buddh Nagar, Uttar Pradesh, 201014

I had taken my fortuner car to uttam toyota noida sector 63 workshop on oct 26th as my car's engine went off while driving.
I was told by their service manager that the problem arose due to faulty diesel in my tank.
Accordingly, the service manager worked on my car and the engine got start.
I had to waste around 40 litres of diesel in the process.
I then took my family on vacation to jim corbett park at ramnagar, uttarkhand on sunday early morning (Oct 28)
Yesterday around 7:00pm, while returning to home, i faced with the same problem.
The car engine got stopped while running.
I am now forced to ask for a toe service to carry my car to toyota workshop at haldwani (Nearest to the place where i am staying now)
I am not at all satisfied with the service provided by uttam toyota to my car. They had kept my car for one night and still was not able to solve the problem.
Their service manager did not solve the problem and for which i had to face big problem yesterday night with my family.
I had to extend my stay here, pay rs 4826 for the toe service and also have to take extra leave from office for today and tomorrow.
I am also not sure how much haldwani toyota workshop will ask in their invoice for repairing the car (Extra financial burden for me)
All this has created a huge mental agony as well as financial loss to me.
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Toyota customer support has been notified about the posted complaint.
Nov 02, 2018
Updated by Anjan Jyoti Borah
I am yet to receive any feedback from your end on my complain against Uttam Toyota, NOIDA, Sector 63 dated Oct 29th. It seems that the customer service of Toyota has declined to a great extend. Earlier, I was very much satisfied with Toyota Service. However, now I feel Toyota Service no different from other service (very poor service).
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Comments

Painting Service was very very poor. i thinks used in bad quality paints. Now paint was removing (look like: how to nail polish remove in nail).

Raja
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vaikunthraja's reply, Oct 24, 2018
still now clear responsible for the complaint.
vaikunthraja's reply, Oct 24, 2018
very very poor service in harsha toyota Chennai. Now how to believe the toyota authorised showroom service centre.

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