Toyota — permanent registration number/music system not received. (false commitments

Address:Moradabad, Uttar Pradesh, 244001
Website:[email protected]

Dear concern,
I am proud owner of your legacy brand toyota etios platinum from 20th february 2018 which was been purchased from commercial motor sales pvt. Ltd., 1 km from 0 mile, next to chandra dhaba, rampur road, moradabad-244001.
As the vehicle is no doubt the best option available in this segment.
But as on till date i have not received permanent registration number and the bluetooth music system which was committed at the time of delivery and all payments have been paid from my side before taking the delivery.
From last 42 days i have been following up the issue continuously to the sales team (Mr. Rehman mob - [protected] and mr. Sujahat malik gm mob - [protected]) but as of now both are not picking up my calls.
Due to this callousness and unprofessional approach towards the customer i don't think that
Dealer mission
Placing customer satisfaction first, integrating sales with service and service parts in a single convenient location, we contribute to speedy and efficient service, allowing customers to experience the convenience and pleasure of owning toyota automobile.

These big lines should be used on websites and commercials.
I am attaching my invoice copy and temporary registration number which has already expired on 25th march 2018 and been local citizen of moradabad why i have been given temporary number.
Looking forward for solutions for my both queries.
I have also registered complaint on customer support numbers (Reference no. Tcm[protected]) twice without any solution to it.

Thanks
Mohammad rizwan
Key account manager (Up)
Abbott india ltd
Mob [protected]
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Toyota customer support has been notified about the posted complaint.
Apr 08, 2018
Updated by Mohamma Rizwan
Dear Team,
i have file a complaint on customer care through call 3 times every time they said that we are accelerating your complaint on higher side but still complaint is as it is.
after that i sent an e mail to [protected]@toyota-kirloskar.co.in but no response from mail also
please help me out.
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